Privacy Policy

Protecting your personal data is a priority for Skineo. We only collect information that is strictly necessary to process your orders, improve your experience, and ensure the proper operation of our website.

Personal Information We Collect

When you visit the Skineo website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse the website, we also collect information about the pages you view, the products you look at, the websites or search terms that referred you to the site, and how you interact with the website. We refer to this information as “Device Information.”

Cookies

Below is a list of the main cookies we use:

  • _session_id: unique session identifier that allows Shopify to store information related to your session
  • _shopify_visit: no data retained; persists for 30 minutes after the last visit
  • _shopify_uniq: no data retained; expires at midnight the day after the visit; used to count unique visits
  • cart: unique identifier stored for 2 weeks; stores cart information
  • _secure_session_id: secure session identifier
  • storefront_digest: identifier used to verify access to the store when it is password-protected

Log Files

Like many websites, Skineo collects log files. These files record site activity and include IP addresses, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Pixels, and Tags

These electronic files are used to analyze how visitors browse the Skineo website.

Order Information

When you make or attempt to make a purchase through the Skineo website, we collect certain personal information, including your name, billing address, shipping address, payment information, email address, and phone number.
We refer to this information as “Order Information.”

“Personal Information” includes both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • process and deliver your orders;
  • manage payments, invoices, and order confirmations;
  • communicate with you regarding your order;
  • detect and prevent fraud or misuse.

We use Device Information to:

  • help secure the website and prevent potential risks;
  • improve the performance and usability of the Skineo website;
  • analyze visitor behavior to optimize our offers and marketing campaigns.

Legal Basis for Processing

We process your personal data on the following legal bases:

  • performance of a contract (order and delivery);
  • compliance with legal obligations (billing and accounting);
  • legitimate interest (security and service improvement);
  • consent, where required (marketing communications and non-essential cookies).

Sharing Your Personal Information

We share your personal information only with trusted service providers necessary to operate our website and fulfill orders.

We use Shopify to host our online store. Shopify acts as a data processor.
Learn more about Shopify’s privacy practices: https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how customers use the Skineo website.
Google Privacy Policy: https://www.google.com/policies/privacy/
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

We may also share your information to comply with applicable laws, regulations, legal processes, or official requests from authorities.

Targeted Advertising

We may use your personal information to provide you with targeted marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising using the following links:

You may also visit: http://optout.aboutads.info/

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, update, delete, or object to the processing of your personal information.

To exercise these rights, please contact us at: hello@mina-beauty.com

Your information may be transferred outside your country of residence, including to Canada and the United States, in accordance with applicable data protection safeguards.

Data Retention

Order Information is retained as long as necessary to comply with legal and accounting obligations.

Marketing data is retained until you withdraw your consent.

Technical and analytical data is retained for a limited period.

Changes

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

Contact Us

For more information about our privacy practices, or if you have any questions, please contact us at: hello@mina-beauty.com